COVID-19 Update ~ We are open!
Keep safe everyone x

Consultations


COVID-19 update

To try and help keep everyone safe I am not currently hosting in-person consultations. 

I am happy to chat via email, over the phone or using Zoom/Whatsapp chat/Skype.  Even if your event isn’t for some time or you can’t even book it yet, please feel free to get in touch.

So long as my supplies are still coming in (which at the moment they are), I am working from home and continuing on as normal as possible.

How to book a consultation

To book a consultation, please send an email to hello@cardsbycally.co.uk stating whether you would prefer an in-person consultation (sorry, not currently available) or a remote consultation (please see the section on ‘Remote consultations’ below).

To try and make things easier for you, I am happy to host consultations during office hours, in the evening, or at weekends (where possible).  Once I receive your enquiry email I will send you a list of available days and times over the next few weeks (or further ahead if specifically requested). Just let me know when suits you best and that’s it.  I will send you a confirmation email with directions for an in-person meeting, or the meeting code/password for a Zoom meeting.

You will be sent a text message to remind you of your consultation the day before.  If you are unable to make your consultation, or are running late, please just let me know. I will be happy to rearrange or cancel the meeting if you no longer wish to go ahead.

Visiting us - Sorry, not currently available. Please see the section on 'Remote consultations' below.

To help try and keep our stationery costs down for you, we do not run a physical store.  It is possible (by pre-arrangement) for you to come and visit and view some of the sample invitations with Cally and further discuss your particular requirements.  As this is most commonly requested outside of regular office hours, consultations are held at a residential address in the postcode area: CF3 2NN (between Cardiff and Newport, South Wales).

During your time here we can sit down with a cuppa and I can show you the invitation samples, cardstocks, ribbons and embellishments.  We can discuss your particular wishes and tailor your stationery specifically for you so that it is perfect for you and your event. You are welcome to bring any friends or family members along with you that you wish. If you have your own ideas for a design, this can also be discussed during the consultation. It is a great time for any colour-matching to take place, as colours on a screen can vary slightly from the item itself.

If for any reason you decide that it isn’t for you, that is perfectly fine. There is absolutely no obligation to place an order and you will never be pressured into making a decision while you are here. You will at least have had a cuppa 🙂

If you decide not to book a consultation, you can still order an invitation sample online. We are happy to refund an invitation sample against an invitation order of 20 or more, effectively giving you a sample for free. Please note that should the sample cost exceed the cost of the actual invitation style purchased, the lower value will be refunded.

Parking and Access

There is parking available on the road directly outside the address.  There is a single step into the building. The narrowest doorway into the conusltation room is approximately 72cm.

Sorry, we do not have a disabled toilet. The toilet doorway is approximately 59cm in width.

Remote consultations

If you would like to chat and see some samples at the same time, then you have the option of a Zoom, Whatsapp or Skype videochat.  I tend to find that Zoom works best out of the three options.

While I can’t physically give you a cup of tea or coffee directly, I am happy to keep the chat informal and you can sip away at home while we chat.  It helps me assess where you are with your ideas and together we shoud be able to figure out what is it that you are after. I normally have my invites to hand, so that I can put them in front of the camera to give you a better look, should you wish it.

Although you aren’t here, we can still discuss your particular wishes and tailor your stationery specifically for you so that it is perfect for you and your event. You are welcome to involve extra friends or family if you wish (especially easy with Zoom).  If you have your own ideas for a design, this can also be discussed during the consultation.

If for any reason you decide that it isn’t for you, that is perfectly fine. There is absolutely no obligation to place an order and you will never be pressured into making a decision.

If you decide not to book a remote consultation, you can still order an invitation sample online. We are happy to refund an invitation sample against an invitation order of 20 or more, effectively giving you a sample for free. Please note that should the sample cost exceed the cost of the actual invitation style purchased, the lower value will be refunded.